Do Not Call Policy

Do Not Call (DNC) Policy

How to stop receiving sales calls from Connect Senior Health and affiliated outreach programs.

Submit a DNC Request

To opt out of marketing calls, email dnc-me@connectseniorhealth.com with the phone number(s) you want added. Include all 10-digit numbers and your name for easier matching.

Request Processing Timeline

We typically log requests within 5-7 business days. Please allow up to 30 days for active marketing campaigns to fully update. Numbers remain on our DNC list for five years unless you request removal.

Changed Phone Number

If your telephone number changes, submit a new request so your DNC status stays active for the new number.

Registry Compliance

We honor applicable federal and state DNC laws, including National Do Not Call Registry requirements. Some laws permit calls to existing customers unless they are also on our internal DNC list.

Training and Policy Review

Outbound sales personnel are trained on this policy and procedures are reviewed on a recurring biannual basis. You may request a copy of this policy by email.

National Do Not Call Registry

You can also register your number on the national registry at donotcall.gov or by calling 888-382-1222 (TTY: 866-290-4236).

Your Rights Under the TCPA

The Telephone Consumer Protection Act (TCPA) gives you the right to stop unwanted telemarketing calls. Once your number is on our internal DNC list, you should not receive any marketing calls from us. If you continue to receive calls, please notify us immediately.